1. Error: Could not verify update status. Check your connection

Hello. I am getting an error "Could not verify update status. Check your connection and try again" when trying to log into DFT Pro on Windows 11.I have already tried: clean reinstall of the latest software version, disabling Windows Defender, flushing DNS, changing the internet provider (mobile hotspot), and using a VPN. Nothing helps.Username: Fayzalizoda
Contact email: [email protected] Please help me solve this connection issue or check my account status. Thank you.

Fayzalizoda said:

Hello. I am getting an error "Could not verify update status. Check your connection and try again" when trying to log into DFT Pro on Windows 11.I have already tried: clean reinstall of the latest software version, disabling Windows Defender, flushing DNS, changing the internet provider (mobile hotspot), and using a VPN. Nothing helps.Username: Fayzalizoda
Contact email: [email protected] Please help me solve this connection issue or check my account status. Thank you.

Click to expand...

Download the latest version from the website.

Hello. I am already using the latest version DFT Pro v8.9.0.
Before opening this thread, I tried everything: reinstalled the software, wiped AppData folders, and tried both my local ISP and mobile hotspot data provider.
I also completely reset the network protocols via netsh winsock reset and netsh int ip reset, and thoroughly flushed DNS via ipconfig /flushdns (as Administrator).
Furthermore, I used Proton VPN with the "Stealth" protocol on different servers (Netherlands, Norway, USA), and my tracert dftpro.com shows a perfect connection directly to the Cloudflare IP (104.26.13.245), but the tool still throws the error "Could not verify update status. Check your connection and try again."
Please check if my username Fayzalizoda or my current IP/HWID range is accidentally blocked on your authentication server side. Thank you!